| What is your return policy? |
We accept exchanges within 30 days of purchase for any items that are unused, unwashed, and in their original condition with all tags and packaging intact. Please email kaiathelabel23@outlook.com for more information. |
| How long will it take to receive my order? |
We offer standard and express shipping options. Standard shipping typically takes 5-7 business days, while express shipping takes 1-2 business days. Please note that shipping times may vary depending on your location. |
| How do I care for my clothes? |
We recommend a gentle cold wash and avoiding the use of bleach or harsh detergents.
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| How do I track my order? |
Once your order has shipped, you will receive an email with tracking information. You can use this information to track your order online. |
| Can I change my shipping address after I've placed my order? |
If you need to change your shipping address, please contact us as soon as possible. We may be able to update your shipping address if your order has not yet been shipped. |
